Terms and Conditions

Website Usage

All trademarks, copyrighted materials, and images of people or places appearing on this website are either the property of, or used with permission by, Tōtara Hospice. The use of these images by you or anyone else authorised by you is prohibited unless specifically permitted by Tōtara Hospice. By accessing and browsing this site you give your consent to the privacy policy and these terms and conditions of use. If you do not agree to this policy please do not use the website. We reserve the right at our discretion, to change, modify, add or remove portions of these terms and conditions, the privacy policy and the website at any time. Please check these terms and conditions, the privacy policy and the website periodically for changes. Continued use of this site after any changes will mean you accept those changes. While Tōtara Hospice uses reasonable efforts to include accurate and up-to-date information on the site, Tōtara Hospice makes no warranties or representations as to its accuracy. Tōtara Hospice assumes no liability or responsibility for any errors or omissions in the site's content. Tōtara Hospice takes no responsibility for the downloading of software from this site or any linked sites. The sites linked to this website are beyond the control of Tōtara Hospice. No liability or responsibility is taken for cookies, data or personal information collected by other linked sites accessed through this site or the linked sites, nor for the content of any sites linked to this website. Your linking to this site or other sites is at your own risk. Tōtara Hospice does not give any guarantees, undertakings, warranties or make any representations in relation to the website whatsoever and under no circumstance shall Tōtara Hospice be responsible for any damage, loss or consequential loss suffered by any party as a result of their use or reliance on information on the website.

Online Store

Merchandise from www.hospice.co.nz is only available for shipment within New Zealand

Currency

All prices are in New Zealand dollars.

Refunds, returns or disputes

In the event of a quality issue with any of our merchandise, Tōtara Hospice will be happy to refund or replace any of the purchased goods upon return and inspection of the originally purchased item(s) within 28 days of purchase. Tōtara Hospice will consider exceptional circumstances for refunds of donations. If you have made a donation you need to withdraw or dispute please contact us.

Delivery and Receipts

Delivery costs are provided through the online shop order form when purchasing merchandise. Receipts for purchases and donations will be issued within 7-10 days. Receipts for regular giving donations will be issued at the end of each financial year.